Digiaeon Services Pvt Ltd logo

Founder

Ramandeep Singh Aulakh

Builds systems whose output has to hold up when somebody disagrees with it.

Role
Founder, Digiaeon Services Pvt Ltd
Based in
Chandigarh, India
Profile
LinkedIn

Profile

Ramandeep Singh Aulakh founded Digiaeon Services Pvt Ltd to do one kind of work well — design, build and operate software that other people depend on daily. He is based in Chandigarh and works directly on engagements rather than above them: architecture, evaluation design, and the scoping call that decides whether a project has a real first cut or only a roadmap.

Education technology came first, and still does. He joined TCY Learning Solutions in February 2015 as Deputy Manager, Marketing, and left in 2018 to found Exoways Web Technologies. Exoways operates FourModules, a test-preparation platform for CD-IELTS, PTE, CELPIP and CAEL — candidates are scored by it, and dispute the score when the official one differs.

That is the through-line. In test preparation the output is graded, contested and has to be defensible to the person on the receiving end. Applied AI is the same discipline under a different name: a score or an answer is worth nothing unless you can show how it was produced, measure whether it got better, and explain the failure when it did not. Digiaeon is built around that constraint rather than around the model of the month.

Track record

  1. February 2015 — 2018

    Deputy Manager, Marketing

    TCY Learning Solutions Pvt Ltd

    Three years inside an established test-preparation business — where demand is seasonal, the product is a score, and the distance between a marketing claim and a candidate’s actual result is very short.

  2. 2018

    Founder & CEO

    Exoways Web Technologies Pvt. Ltd.

    Left TCY to start Exoways — a product company rather than a services shop, where the team owned what it shipped, including the parts that broke.

  3. Ongoing

    Founder & CEO

    FourModules, an Exoways platform

    An online test-preparation platform for CD-IELTS, PTE, CELPIP and CAEL. Four exams, four rubrics, four sets of edge cases — and a scoring pipeline that has to stay consistent while content, formats and candidate volume keep moving.

  4. Now

    Founder

    Digiaeon Services Pvt Ltd

    Applied AI, data platforms, custom software and the infrastructure underneath them, for companies that need a system in production rather than a pilot that presents well.

What he works on

  1. Architecture review before code — where the state lives, what happens on retry, what the system does when a dependency is down
  2. Evaluation design — deciding what counts as a correct answer, who adjudicates it, and how regressions get caught before a customer finds them
  3. Scoping engagements so the first production cut ships in weeks and the rest is built on something already running
  4. Retrieval and grading systems where an output has to be explainable to the person it affects
  5. The engineering bar — who joins, what gets reviewed, and what is not allowed to reach production

Positions

What he argues for, consistently.

A pilot that cannot be operated is a liability

Anything that reaches real users needs an owner, a rollback path, a budget ceiling and somebody who gets paged. If those four are missing, the demo was the whole project — and the cost of finding that out arrives later, with interest.

Measure before you tune

Most AI work goes wrong because nobody defined success precisely enough to argue about it. Build the eval set first, from real traffic, including the cases you would rather not look at. After that, every change is a decision instead of an opinion.

Boring infrastructure buys interesting products

Postgres, a queue, typed contracts and a deploy pipeline that runs on every merge. Novelty belongs in the part of the system that faces the customer, not in the part that has to be awake at 3am.

Say what a system cannot do

Stating the limits early costs one uncomfortable conversation. Discovering them in production costs trust, and trust is the only thing a small firm actually sells.

Direct line

Talk to the founder, not an account manager.

Early conversations are with him directly — bring the problem, not a requirements document.